1. Order Processing Time
We carefully handle every order to ensure it meets our quality standards.
Handling Time: All orders are prepared within 1 business day.
Order Cut-off Time: Orders placed before 5:00 PM (EST) will be processed on the same business day.
Non-Business Days: Order processing and shipping are unavailable on Sundays and public holidays.
2. Shipping Methods & Delivery Time
We work with trusted U.S. shipping partners to deliver your child’s clothing safely.
Standard Shipping: Estimated delivery within 2–5 business days across the continental United States.
Estimated Total Delivery Time: 1 business day for processing plus 2–5 business days for shipping, totaling 3–6 business days.
3. Shipping Costs
We keep our shipping fees simple and easy to understand.
Flat Shipping Rate: $6.99 per order.
The final shipping fee will be shown clearly at checkout before you complete your purchase.
4. Shipping Confirmation & Tracking
We make sure you stay informed once your order is on the way.
A shipping confirmation email containing your tracking number will be sent after dispatch.
You can monitor your shipment through the carrier’s official tracking system.
5. Delivery Accuracy & Delays
Shipping Address Accuracy: Please ensure your delivery details are correct at checkout, as incorrect information may cause delivery issues.
Potential Delays: Although we aim for timely delivery, unexpected delays may occur due to weather, carrier issues, or other uncontrollable circumstances.
6. Contact & Support
Our customer support team is always ready to help with shipping or order-related questions.
Company Name: Gocrowdly
Address: 355 Stanley Mill Rd, Elkin, NC 28621-9085, United States
Email: support@gocrowdly.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday through Saturday